When your IT stops, we pick up.
IT DAAM keeps offices, shops and clinics running. Send us a message and a real engineer starts on your problem, remotely within minutes or at your door the same day.
- First reply in 5 minutes
- Remote fixes while you wait
- Price agreed before work
Reception printer won't print
Recently fixed (examples)
- Wi-Fi drops in the meeting roomFixed in 12 min
- Outlook not syncing on 3 laptopsFixed in 9 min
Brands and platforms we work with every day
- Microsoft
- Google Workspace
- HP
- Dell
- Lenovo
- Cisco
- Ubiquiti
- Fortinet
- Epson
What we look after
Nine services, one number. Pick one to see what we fix and what's included.
Remote and onsite support
One number for every IT problem. Most fixes happen remotely while you wait. When hands are needed, we come to you.
Problems we fix every week
What's included
- 24/7 remote helpdesk on WhatsApp and phone
- Same-day onsite visits, booked to a time
- Short written report after every job
- Escalation to specialists when needed
Years of fixing the IT problems other people gave up on
IT DAAM is built on more than ten years of hands-on work in offices, shops, clinics and server rooms. We've seen most problems before, which is why we fix them faster.
- Hundreds of PCs, printers and POS systems set up and repaired
- Office networks planned, cabled and labelled from scratch
- Email moved to Microsoft 365 and Google Workspace without data loss
Experience means fewer visits and lower bills
A junior technician might need three visits to find a fault. Someone who has seen it a hundred times usually finds it in the first ten minutes, often remotely. That's the difference you pay less for.
And when something is beyond repair, we'll say so on day one instead of billing you for a week of trying.
Talk to an engineerA normal week for us
Server rooms, shop counters and office ceilings. This is where IT DAAM spends its days.
Server racks and network cabinets
Rack and stack, patching, labelling, and the cable mess nobody wants to touch.
Wi-Fi that reaches every room
Site surveys, access points in the right places, and guest networks kept apart from your business data.
Tills, POS and receipt printers
When the till stops, the shop stops. We get payments moving again, often without a visit.
Four promises we put in writing
Small businesses get burned by surprise bills and engineers who vanish. Here's how we work instead.
Price before work
You know the cost before we touch anything. If the job grows, we ask first.
No fix, no fee
If we can't solve it, you don't pay for the attempt. We'll tell you the honest next step.
A report every time
A short note of what broke, what we did, and what to watch. Your IT history, never lost.
Your data stays yours
We only connect with your permission, never copy your files, and disconnect when done.
Why businesses switch to IT DAAM
Most of our clients used to rely on "a guy who knows computers". Here's the difference.
BeforeThe usual way
- When you need helpWhenever he's free, maybe tomorrow
- CostDecided after the job
- Small problemsSomeone has to drive over
- Record of workNothing written down
- Who to callDifferent people for PCs, network, POS, email
AfterWith IT DAAM
- When you need helpReply within 5 minutes, 24/7
- CostAgreed before we start
- Small problemsFixed remotely in minutes
- Record of workShort report after every job
- Who to callOne number for all of it
How it works
No forms to fill, no ticket numbers to chase. Just tell us what's wrong.
- 1Minute 0
Tell us what's wrong
WhatsApp, call, email or chat here. A photo of the error helps a lot.
- 2Within 5 minutes
We fix it or book a visit
Remote first. If someone has to come, you get an actual time, not "sometime today".
- 3When it's done
You get a short report
What broke, what we did, and what to fix before it breaks again.
Pick how you want to work with us
Call us once in a while, or let us run your IT every month. We quote after a quick chat about your team and devices.
Pay per job
For small teams with the odd problem.
- Remote or onsite, billed per job
- No contract, no monthly fee
- Price agreed before we start
Monthly support
For offices that can't afford downtime.
- Unlimited remote support
- Set onsite visits every month
- Priority response, ahead of the queue
- Monthly health check of PCs and network
Fully managed
We act as your IT department.
- Everything in Monthly support
- Backups checked, devices watched
- New staff set up on day one
- Full list of devices and licences
Not sure which fits? Start with a free IT health check and we'll recommend one.
Who we work with
Businesses where a frozen screen means customers waiting.
Shops and supermarkets
Tills, scanners and stock systems that can't go down on a busy day.
Talk to usRestaurants and cafes
POS, kitchen printers and Wi-Fi for staff and guests.
Talk to usClinics and pharmacies
Reliable PCs, printers and secure access to patient systems.
Talk to usOffices and agencies
Email, file sharing, laptops and a network that just works.
Talk to usSchools and training centres
Computer labs, projectors and Wi-Fi for every classroom.
Talk to usWarehouses
Handheld scanners, label printers and Wi-Fi across the floor.
Talk to usHotels
Front desk systems, guest Wi-Fi and back office support.
Talk to usNew businesses
Everything set up right from day one, before you open the doors.
Talk to usTechnologies we work with
From the till on your counter to the firewall in your rack. If your business runs on it, we support it.
Workplace and devices
- Windows 11
- Windows Server
- macOS
- Microsoft 365
- Google Workspace
- Active Directory
Networking and security
- Cisco
- Fortinet FortiGate
- Ubiquiti UniFi
- MikroTik
- TP-Link Omada
- Sophos
Hardware
- HP
- Dell
- Lenovo
- Epson
- Canon
- APC UPS
Remote and cloud
- AnyDesk
- TeamViewer
- Microsoft Azure
- AWS
- Cloudflare
- Backups and NAS
POS and business systems
- Windows POS
- Android POS
- Receipt printers
- Barcode scanners
- Card terminals
- ERP software
Brand names belong to their owners and are listed to show what we support.
Free IT health check for your business
We visit, check your computers, network, backups and security, then give you a simple written list of what needs attention. No obligation to buy anything.
Book my free check- PC speed and storage
- Wi-Fi coverage and network
- Backups and antivirus
- Email and passwords
Questions people ask us
Straight answers to what business owners ask us most. Still unsure about something?
Ask us on WhatsAppHow fast will someone answer?
An engineer replies within 5 minutes, day or night. Most remote fixes take around 15 minutes. Onsite visits are usually booked for the same day.
Do I need to sign a contract?
No. You can pay per job. Monthly plans exist because they work out cheaper for busy offices, not because you have to.
Is remote support safe?
You approve the connection, you see everything we do on your screen, and you can end it any time. We disconnect as soon as the job is done.
Do you work on Macs too?
Yes. Windows, Mac, Android tablets, POS terminals, printers and the network that ties them together.
Can you buy and set up new laptops for us?
Yes. Tell us how many people and what they do. We suggest models, deliver them, and set each one up with email, printers and the software you use.
What if you can't fix it?
We tell you straight away, explain why, and help you get a replacement or warranty repair. You don't pay for a fix that didn't happen.
Can you support businesses with more than one branch?
Yes. Remote support covers every branch, and we plan onsite visits so each location gets the same setup and the same standard.
Something not working right now?
Send us a message. You'll be talking to an engineer, not a call centre.